Connect your data.
Start sending with JustAI.

Your path to launch

Onboarding happens in four stages. Each stage has an owner on your team and a clear finish line, so work can run in parallel.

1. 10 mPlanAgree on owners, your customer ID, data source, and what a successful launch looks like.MarketingEngineering
2. 220 mConnect your dataSend customer profiles and events from your CDP, warehouse, or backend.EngineeringData
3. 340 mSet up deliveryConnect Iterable, Klaviyo, or Customer.io, then verify a sending profile.Delivery admin
4. 460 mLaunchWork through the launch checklist and send your first campaign.MarketingJustAI team

Bring your customer data

Choose how to send customer profiles and events with the tools you already have. For a customer-specific file import, confirm availability and the procedure with your JustAI team before exporting files.

• SgSegmentForward Identify and Track calls
• RsRudderStackForward Identify and Track calls
• HtHightouchSync warehouse models
• RdAmazon RedshiftSync warehouse models
• S3Amazon S3Plan a custom file import
• csvCSV uploadImport a list in the app
• { }Direct APISend from your own backend

Justine's tip

Before you connect a full data source, send one test profile and one test event for the same person. It is the fastest way to confirm your IDs, fields, and credentials line up. See Test your connection.

Set up delivery

JustAI prepares each message. Iterable, Klaviyo, or Customer.io sends it.

IterableAPI key, content data feed, system webhook, and sending profiles.

KlaviyoAccount connection, shared flow, and email or SMS profiles.

Customer.ioWorkspace credentials, reporting webhook, and sending profiles.

API reference

Identify APICreate and update customer profiles.

Track APIRecord customer events.

Profiles APIRead a customer profile back.

Errors and retriesStatus codes and how to retry safely.

Need a hand?

TroubleshootingFix common data and delivery setup problems.

FAQQuick answers to common onboarding questions.