Connect Klaviyo
Connect the Klaviyo account that should send your journeys. An organization admin starts the connection in JustAI. Klaviyo then asks that account’s owner, admin, or manager to allow access. When you finish, JustAI shows Klaviyo is connected.
Before you begin
Section titled “Before you begin”- You are an organization admin in JustAI, and the account menu shows the environment that will send.
- You can sign in to the Klaviyo account you want to connect, as an owner, admin, or manager.
- No other JustAI connection should use a different Klaviyo account under this same connection. If JustAI says the account doesn’t match the one already connected, sign in to the original account, or remove this connection’s sending profiles before you connect a different account.
Add the connection
Section titled “Add the connection”-
In JustAI, open the account menu at the bottom of the left sidebar and select Settings.
Settings opens on Integrations.
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Select Add, then Klaviyo.
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In Connection name, enter a name your team will recognize, for example
Klaviyo production.The name can be up to 120 characters.
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Select Connect Klaviyo.
Klaviyo opens so you can sign in and choose the account.
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Review the requested access and select Allow.
JustAI needs this access to create the delivery flow and template, send journey messages, and show delivery results. You return to the connection in JustAI.
You can disconnect later from Connection options on the connection. To grant access again, select Reconnect Klaviyo from the same menu. Reconnect if JustAI says the connection is missing permissions.
Check your work
Section titled “Check your work”The connection page names the Klaviyo account and no longer asks you to connect. You can select Add sending profile.
If Klaviyo isn’t available for the workspace, or the connection page says Klaviyo isn’t set up yet, contact your JustAI team before you create a sending profile.
